These Terms & Conditions ("Terms") govern your use of the AI Website Optimizer service (the "Service") operated by Mathew Vernon Malowney ("we", "us", "our"). By accessing or using the Service you agree to be bound by these Terms.
1. The Service
AI Website Optimizer audits how your business appears across leading AI search engines (Perplexity, ChatGPT, and Gemini) and runs direct technical checks against your site (robots.txt, homepage JSON-LD, sitemap.xml). We provide a free AI Visibility Score and paid plans ("Fix-It" — one-time purchase, and "Monitor" — monthly subscription) that include additional analysis and recurring re-audits.
2. Acceptance and authority
By using the Service you confirm you are of legal age and, if acting on behalf of an organization, have authority to bind that organization to these Terms.
3. Account and credentials
You are responsible for keeping your account credentials confidential and for all activity under your account. You must provide accurate information and keep it up to date.
4. Acceptable use
You must not misuse the Service. In particular, you must not:
- Use the Service for any unlawful purpose or in violation of these Terms
- Engage in fraud, spam, or abusive behaviour
- Infringe the intellectual property rights of others
- Probe, scan, scrape, or otherwise interfere with the security or integrity of the Service, including by introducing malware
- Resell, redistribute, or sublicense the Service without our written consent
- Reverse engineer or attempt to circumvent technical limits
5. AI-generated content disclosure
The Service summarizes information produced by third-party AI engines and from publicly available sources. AI outputs may be inaccurate, incomplete, or out of date. The Service is not a substitute for professional advice (legal, financial, SEO, or otherwise) and you should independently verify any information you act upon. You are responsible for how you use the outputs we provide.
6. Intellectual property
We retain all right, title, and interest in the Service, including its software, documentation, and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with the plan you have selected.
7. Service availability
We do not guarantee that the Service will be uninterrupted, error-free, or meet specific performance levels. To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability and fitness for a particular purpose.
8. Payment, billing, taxes, and refunds
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, taxes, cancellations, and refunds are governed by Paddle's Buyer Terms. See also our Refund Policy.
9. Subscription terms (Monitor plan)
The Monitor plan is a monthly subscription that automatically renews each billing period until you cancel. You can cancel at any time via the customer portal; your access continues until the end of the then-current billing period.
10. Suspension and termination
We may suspend or terminate access to the Service for material breach of these Terms, non-payment, suspected fraud or security risk, or repeated/serious policy violations. On termination, your right to use the Service ends and we may delete your account data after a reasonable export window.
11. Limitation of liability
To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service is capped at the fees you have paid us in the 12 months preceding the event giving rise to the claim. We exclude liability for indirect, consequential, or special damages, including loss of profits, data, goodwill, or business opportunities. Nothing in these Terms excludes liability where it cannot lawfully be excluded.
12. Indemnity
You will indemnify us against claims arising from your unlawful use of the Service, your breach of these Terms, or content you submit to the Service.
13. Governing law
These Terms are governed by the laws of the jurisdiction where Mathew Vernon Malowney is established, without regard to conflict-of-law principles. Disputes will be resolved in the competent courts of that jurisdiction.
14. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated via the Service or by email. Continued use after changes constitutes acceptance.
15. Contact
Questions about these Terms? Contact us via the website at https://www.aiwebsiteoptimizer.com.